Guest Services Associate

Reports to: Executive Director

The Guest Services Associate is an administrative support team member that acts as a first point of contact for visitors. This position is responsible for varied front desk duties, ticket sales, class registration, class management, facility rentals and general administrative support. This position requires strong organizational skills and must be able to work on multiple tasks from start to finish. Candidates must possess excellent interpersonal skills, communication skills, customer service skills and greet each guest with a smile.

Job Skills:

  • Experience with administration functions
  • Strong computer skills, including Microsoft Office, database management software and web-based tools
  • Experience using a POS system
  • Excellent customer service skills
  • Ability to work as a team member


Tuesday through Friday from 9 am to 5 pm each day. Additional hours for events, as needed.

To apply:

Email cover letter and resume to Executive Director Heidi Pinkston at hpinkston@piedmontarts.org.

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